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Returns & Exchanges
At DRMTLGY, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 60-day money-back guarantee on all products returned in their original packaging.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your pre-paid shipping label provided by our system.
3
Pack and Ship
Securely pack your items in the original box and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing